Seagate Hard Drive Not Showing Up

Seagate Hard Drive Not Showing Up

Hard drives from Seagate are the most reliable and cheapest drives that allow you to store all kinds of data. You can access this drive easily by connecting it to your computer using a USB cable. If your operating system is Mac, then make sure to reformat the drive before using it for the first time. Almost all the Seagate hard drives will last for three to five years. 

If your connected Seagate hard drive is not showing up on your Windows or Mac computer, then you’ve reached the right page to resolve it.

You can resolve this issue by performing the basic solutions given below.

  1. Initially, make sure that your OS is compatible with the hard drive.
  2. Check whether the USB cable you use is connected securely between the computer and your drive.
  3. If not, connect it properly.
  4. Try to connect the drive to a different USB port on your computer.
  5. Similarly, use a different USB cable if you find the existing one is damaged or incompatible.
  6. Make sure that your Seagate hard drive is connected to the power outlet properly.
  7. If you’re using a surge protector, then unplug the drive from it and connect the drive directly to an electrical outlet.
  8. Unplug the drive and restart your computer.
  9. Try to connect the drive to a different computer.
  10. Make sure that your computer’s operating system is up-to-date.

In case the basic solutions given above couldn’t resolve the Seagate hard drive and it is still not showing up, then try the advanced methods given below.

On Windows

Look for the missing hard drive in the Device Manager and Disk Management sections.

  1. On your Windows computer, open the Run dialog box.
  2. Type compmgmt.msc.
  3. Now, the Device Manager window will open.
  4. Go to the Disk Drives section.
  5. Look for your hard drive and select it.
  6. Now, right-click on the drive and choose the Properties option.
  7. Select Volumes > Populate.
  8. Now, the populate window displaying the disk number will open. Note it down for future reference.
  9. Click on the Disk Management option.
  10. Now, allocate a disk number for your drive based on the data collected from the populate window.
  11. Check whether the Seagate hard drive is now showing up on your Windows computer. 

If you see code 28 next to your Seagate hard drive, then follow the below instructions.

  1. First, exit from the window that displays the code.
  2. Locate your Seagate hard drive and right-click on it.
  3. Choose the Uninstall button.
  4. Once the drive is uninstalled, disconnect the drive from your computer.
  5. Reboot your computer.
  6. Once your computer reboots, plug the drive and install its drivers.
  7. Now, check if code 28 is cleared.
  8. If yes, look for the hard drive on your computer’s My Computer or My PC window.
  9. You have now fixed your Seagate hard drive that was not showing up on your Windows computer.

On Mac

  1. If the connected Seagate hard drive is not showing up on your Mac computer’s desktop or in the Finder window, then look for the drive in the Disk Utility.
  2. To open the Disk Utility window, open Finder first.
  3. Choose the Applications option followed by Utilities.
  4. Click on the Disk Utility option.
  5. Look for the Seagate hard drive.

In case the connected drive is not showing up in the Disk Utility window, open the System Information/System Profiler window to view the drive.

  1. Hold down the Option button on your computer.
  2. Now, the System Information/System Profiler option will appear on the screen.
  3. Click on it.
  4. Now, in the opened window, look for the Seagate hard drive and select it.
  5. If the connected hard drive is not showing up in the System Information/System Profiler window, then check whether your Mac OS is compatible with your drive.
  6. You can also use some Apple-specific troubleshooting tools to clear this issue.
  7. Now, check if the Seagate hard drive is showing up on your Mac. If not, contact us for assistance.