Seagate External HDD Won’t Show Up

Seagate External HDD

There are many reasons that will lead a Seagate external HDD Won’t show up on a computer.

Reason For External HDD Not Showing Up:

  1. The USB isn’t connected properly.
  2. The USB port might be faulty.
  3. The corrupted file system on the Seagate Hard Drive.
  4. Driver issues in Windows.
  5. Virus attack and malware infection.

Before getting into advanced troubleshooting steps, perform the basic troubleshooting steps given below.

  1. Remove the USB cable and connect it to another port on computer.
  2. Look for any damages to the cable and replace it.
  3. Check the External Drive on another device.
  4. Check the power supply for the external HDD.
  5. If a surge protector is used, plug the power adapter directly into the wall outlet instead.

Advanced Troubleshooting steps for Windows:

For advanced troubleshooting, you need to check Device Manager Disk Management.

  1. Hold the Windows Key and press R.
  2. When the Run box opens, type compmgmt.msc.
  3. Click on Device Manager.
  4. Check the disk drives in the middle window by double-clicking it.
  5. Look for your drive name. If your drive is listed, right-click on it.
  6. Click on the Properties tab.
  7. Click on the Volumes tab.
  8. Click on Populate.
  9. Document the disk number as Disk 1, Disk 2, and so on.
  10. Click on Disk Management, which is on the left side.(Disk Management will allow you to view the drive’s health.)
  11. Now, it has to show either RAW or Unallocated.
  12. After the basic troubleshooting, if it shows RAW or Unallocated, then you have to format your external hard drive. Before formatting, you have to back up the data on it.

Once the formatting has been done, look for the following details.

  1. Look for NTFS. If it is missing, then the file system is corrupted and you need to format the drive.
  2. Check the memory to see if the drive is correct. If you have a 1 TB drive, it should say 931 GB.
  3. Verify if the drive has a drive letter. If it is missing, you need to change the drive letter.
  4. Right-click and choose the option Change Drive Letter and Paths.
  5. Next, click on Add and then give a letter. Now, click OK.
  6. If the drive isn’t shown under Disk Drives, try the next method.

Troubleshoot from Device Manager:

  1. Go to Start, click on the search bar, and type Device Manager.
  2. Look for an unknown device or any other device with a yellow symbol.
  3. Expand the Universal Serial Bus controllers section to view a clear entry.
  4. If any unknown device is available, then right-click on it and click Properties.
  5. Click on the General tab, look for Device Status and an error code 10 or 28.
  6. If error code 10 is displayed, then your drive isn’t working.
  7. If important data are available, you have to recover it and replace it if a warranty is available.

Other than error code 10, if you see the error code 28 or 43, then follow the steps given below.

  1. Just close the window with the code.
  2. Right-click on the device and click on Uninstall.
  3. Shut down system and remove the drive.
  4. Reboot your computer.
  5. Plug the drive into another port.
  6. Once the driver is installed, check Seagate External HDD Won’t Show Up if you are still receiving the same error code. If yes, contact our technical team for assistance.