Seagate Backup Plus Slim 2tb Stopped Working

If the Seagate Backup Plus Slim 2TB portable external drive has stopped working or is not detected on your computer all of a sudden, then perform the troubleshooting steps mentioned below to fix the Seagate Backup Plus Slim 2tb Stopped Working.

Check the power supply:

  1. The initial check is to make sure that the Seagate external drive is adequately powered.
  2. Check whether the lights on the drive are lit up when connected to the power outlet.
  3. If not, remove the power cord and reconnect it.
  4. Use another recommended power cord to provide the power supply.

Check the USB connection:

  1. Check the USB cable used to connect the hard drive and the computer.
  2. Sometimes, the USB port on the computer might be faulty, so connect the drive to other USB ports, or if possible, connect the drive to another computer.
  3. Replace the existing USB cable with a new one.
  4. Also, if your computer has any other USB device connected to it, then remove the other USB devices and check whether the external hard drive is being detected.
  5. If possible, restart your computer once and check the status of the drive.
  6. Follow these steps we can execute that to fix the Seagate Backup Plus Slim 2tb Stopped Working.

Check the Device Manager (Windows):

  1. Open the Run window by pressing Windows + R key and type compmgmt.msc and click OK.
  2. Select the Disk Manager option in the left section.
  3. If the external drive is detected, then right-click on it and select Properties; under the Volumes tab, click Populate and note down the disk number.
  4. Now click the Disk Management option in the left-section and locate the disk drive number. Inspect the health of the drive. If it shows RAW or Unallocated, then you have to format the drive.
  5. Else, if it shows a format like NTFS along with the drive capacity, and drive letter, then the drive is well-formatted. Click the Add button to add the disk drive to your computer.
  6. If the drive is not detected in the Device Manager window, then click the Disk Management option on the left side.
  7. Check for entries like unknown device, other device, mass storage device, or a yellow warning icon.
  8. Right-click on any of the options seen and select Properties.
  9. Locate the Device Status option for any error code. If an error code is seen, then close the Properties window, right-click the warning icon or device name, and select Uninstall.
  10. Then detach the hard drive and restart the computer.
  11. Again, when the computer is on, connect the hard drive to it. The drivers will be installed automatically.
  12. By using these steps we can execute that to fix the Seagate Backup Plus Slim 2tb Stopped Working.