Solved: Seagate Backup Plus Crc Error

When you connect the Seagate drive to the computer and try to access the data on the drive, the Cyclic Redundancy Check (CRC) error can occur, and there is a chance for the drive to become RAW. Go ahead to understand the Seagate Backup Plus CRC error and use the solutions given to fix the error.

Symptoms of the CRC error

  1. You cannot access the files on the Seagate hard drive, and it does not open when you try to open.
  2. Sometimes, you can find that some files are missing from the drive, and the CRC error could be the cause of it.
  3. Even after connecting the hard drive directly to the computer, the computer does not detect the drive.
  4. The error leads to the data loss of the files in the hard drive.

Causes of the Seagate CRC error

  1. If the files of the hard drive become RAW files, then the files do not get recognized by the computer.
  2. When the system contains any corrupted or damaged programs, the Seagate Backup Plus crc Error may occur.
  3. If the drive has any malicious files, then the drive cannot connect with the system, causing the error.

Solutions to fix error

Scan the system drives:

If you are using a Windows system, then the CHKDSK utility tool in the Windows can help you to scan the system drives.

  1. Connect the Seagate drive to the computer and go on to scan the drive.
  2. On the Windows desktop, open the My Computer or My PC and right-click on the Seagate drive.
  3. Select the Properties option and then choose Tools.
  4. Now, select the Check Now menu under Error Checking to start scanning the drive for any issues.
  5. If the scan utility finds any errors, then fix the issue using the utility.
  6. Perform the Advanced scan to find more issues and fix the Seagate Backup Plus crc Error and problem.
  7. Make sure not to turn off or restart the computer while the scan is in progress.
Seagate Backup Plus crc Error

Use Command Prompt to scan

You can scan the drive with the Command Prompt program on the Windows system.

  1. Press the Win key and the R key together to open the Run dialog box on the Windows system.
  2. Now, enter “cmd” in the Run dialog box and click OK.
  3. Before running Command Prompt, make sure you are logged in to your Administrator account.
  4. Otherwise, search the Command Prompt on the desktop using the Search bar next to the Start icon.
  5. When the suggested results appear on the screen, right-click on the Command Prompt menu and choose Run as administrator.
  6. After the Command Prompt window opens up, type the below commands and press Enter after each command line.
  7. “chkdsk /f driveletter” for basic scanning of the drive
  8. “chkdsk /r driveletter” for advanced scanning of the drive
  9. The drive letter has to be the letter that is assigned to the Seagate drive on the Windows computer.
  10. The system scans the drive you have chosen and lists the issues with the drive, and tries to repair the issue.
  11. After that, restart the computer and verify if the CRC error is solved. 
  12. If the system cannot fix the problem, then use a third-party tool to resolve the error.

Using a third-party tool

After you connect the Seagate drive to the computer when you cannot find the files on the drive due to data loss, use a third-party tool to recover the lost files on the drive.

  1. Open the web browser on the computer and download a reliable data recovery software tool.
  2. Launch the recovery tool and install it on the computer.
  3. Select the drive for scanning, scan the drive with the recovery tool, and find the lost files.
  4. From the list of files, choose the files for recovery and go on to recover them.
  5. If the Seagate drive is causing trouble, then save the recovered files on another external drive.