Guidance for Seagate 1TB External Hard Drive Not Reading

Seagate 1TB External Hard Drive Not Reading

The main reasons for this problem are listed here.

  1. PC’s USB port is not working
  2. Outdated hard drive driver
  3. Virus attack
  4. Hard drive failure

To resolve the Seagate 1TB external hard drive problem, carry out the simple troubleshooting steps mentioned here.

Step 1 – USB cable and port

  1. Disconnect the USB cable from the Seagate hard drive and your computer.
  2. If the USB cable is damaged, replace it.
  3. If you suspect the USB port might be damaged, disconnect the USB cable and reconnect it to a different USB port.
  4. Establish a firm connection between them once again.
  5. Reboot the computer and check if the problem has been resolved.
  6. Follow these steps to fix Seagate 1TB external hard drive not reading.

Step 2 – Hard drive driver

  1. Type devmgmt.msc in the Windows search bar and press the Enter key on the keyboard.
  2. When you see the Device Manager window on the screen, click the Universal Serial Bus controllers option.
  3. Check if any device unrecognized with a yellow warning icon.
  4. If so, navigate to the Drivers tab and uninstall the driver.
  5. If no devices shown as unrecognized, restart the computer and open the Disk Management window.
  6. Click the Change drive letter option, create a new drive letter, and select the OK option.

Step 3 – Turning on USB Root Hub

  1. Launch the Device Manager window by entering the ‘devmgmt.msc’ command without the single quotes in the Windows search bar.
  2. Click View -> Show hidden devices and expand all the sections by clicking the plus icon.
  3. Check if any entry is greyed out. If so, right-click it and choose the Uninstall option.
  4. Do the same to uninstall the rest of the greyed out entries.
  5. After rebooting the computer, check if the Seagate 1TB external hard drive problem has been resolved.

Step 4 – Virus removal software

  1. If the drive is infected by a virus attack, you have to remove it using the built-in antivirus program or any other third-party security software.
  2. Once done, format the Seagate hard drive to make it readable.
  3. You can get technical assistance from our support member in resolving the Seagate 1TB hard drive problem.
  4. If you need a remote assistance to fix Seagate 1TB external hard drive not reading. Click the call button available on the screen.